Politique d’expédition

SHIPPING POLICY – ZÜRVRA

At Zürvra, we are committed to ensuring and providing a safe, transparent, reliable, and enjoyable shopping experience for all our customers across the United Kingdon and the European Union.

Shipping Options

We offer two delivery options to suit your needs:

  • Standard Shipping – Free
    Estimated delivery time: 6 to 12 business days

  • Express Shipping – £4.99
    Estimated delivery time: 3 to 5 business days

Please note that delivery times are approximate and may vary depending on your location, logistics capacity, and seasonal demand (such as holidays or sales events).

Dispatch & Tracking Information

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

  • All orders, both Standard and Express, include full tracking.

  • Tracking information may take up to 48 hours to update after the courier receives your parcel.

  • You can monitor the progress of your delivery via the tracking link provided in your email.

Addresses & Delivery Details

To ensure your parcel reaches you safely:

  • Please make sure your delivery address is complete and accurate, including the postcode.

  • Zürvra cannot be held responsible for delays, losses, or returns caused by incomplete or incorrect delivery information provided by the customer.

If you notice any errors after placing your order, please contact our support team as soon as possible to attempt an address correction before dispatch.

Delayed Orders

If your order has not arrived within five (5) business days after the maximum estimated delivery time, please first check your tracking information.
Should there still be an issue, contact our customer service team for an immediate update on your order status.

Customer Support

Our customer support team is ready to assist with any questions regarding shipping, tracking, or import charges.
Please reach out through the official contact email listed on our “Contact Us” page.

Zürvra – Elegance and confidence that travel with you.